In your area
Learn more
Register your postcode to be the first to know about work in your area.
We can keep you informed about any new map items in your area when provided with your postcode.
Services you can monitor include:
- Emergencies
- Essential maintenance
- Investments
- Activities
- Planned work
- Reported leaks
Sign up to any ongoing incidents
We will add any incidents to in your area and if you have signed up to receive updates you will be kept informed on progress. You can register for alerts at any time during an incident.
In your area
Check if there is any work or reported incidents near you that could be affecting your water supply, or sign up to receive alerts and updates.
Help and support during an incident
Information outlining what you can expect from us during a prolonged incident (more than 12 hours).
Help and support after an incident
Following an incident, you may have some questions about your water supply returning or what happens next if you need to make a claim.
Report an Issue
Report leaks, blockages, odours, pollution and high/low water pressure online.
Report an issue
You'll be able to report any issues with the ability to link to our water quality reports. As a result you'll be able to get full information about the water quality in the area you have specified.
FAQs
Yes, you can keep up to date with any issues in the Dwr Cymru region by providing your email address and/or mobile number.
Yes, you can register for information for as many postcodes as you require.
You can report more than one incident but there is a limit to the number of incidents reported in an allotted time period.
You will be kept up to date at all times through your chosen notifications. This includes whenever the incident status, description or dates change.
You will be notified about anything up to a 500m radius of the centre point of your postcode.