Link your account
This page provides some frequently asked questions about linking your Welsh Water account.
Frequently asked questions
Once you have logged into your account, there is a 'link an account' button available for you to click. We require your information to match the account information you are looking to link, once you have successfully followed these steps your account should display in your dashboard to view.
If you don't know your reference number we can send you an email to remind you. If you click the 'link an account' button and select your account type you have the option to request your customer reference number. All we need is your address for the account you are trying to link.
Yes. If you are responsible for more than one account, they can be linked and viewed in the same dashboard.
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