Get independent advice
If you want more information, or to seek independent advice about the best course of action for you, these are some useful contacts.
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Citizens Advice
Can help with money and housing problems.
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Welsh Government
Get support and advice from the Welsh Government to help you with the increased cost of living. (opens in new window)
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Consumer Council for Water
An online calculator for customers struggling with their water bills.
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DirectGov - Responding to Debt
A government-run website providing advice on the management of debt.
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Law Centres
Law Centres are independent, and employ lawyers and specialist advisers to assist and represent clients in court.
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National Debtline
A charity offering free, confidential advice. Their website has specific information on water bills.
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Payplan
Free debt management plans, IVAs (Individual Voluntary Arrangements) and free debt advice.
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StepChange Debt Charity
Offers assistance in resolving multiple debts.
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Money Helper
Provides free and impartial money guidance you can trust.
Press & Media Enquiries
9am-5pm Monday to Friday