We have set up a bottled water collection points at X which will be open until 9pm tonight. In the meantime, we are delivering bottled water to vulnerable customers on our Priority Services Register.

Please do not drink your tap water without first boiling it and allowing it to cool. This applies to water used for drinking, cooking, preparing food or brushing teeth. Boiled water can be stored in a covered container in the fridge for up to 24 hours. You may use the tap water for washing, bathing and toilet flushing.

Last update: 09:00 30th July 2024.

We have set up a bottled water collection points at X which will be open until 9pm tonight. In the meantime, we are delivering bottled water to vulnerable customers on our Priority Services Register.

Please do not drink your tap water without first boiling it and allowing it to cool. This applies to water used for drinking, cooking, preparing food or brushing teeth. Boiled water can be stored in a covered container in the fridge for up to 24 hours. You may use the tap water for washing, bathing and toilet flushing.

Last update: 09:00 30th July 2024.

We have set up a bottled water collection points at X which will be open until 9pm tonight. In the meantime, we are delivering bottled water to vulnerable customers on our Priority Services Register.

Please do not drink your tap water without first boiling it and allowing it to cool. This applies to water used for drinking, cooking, preparing food or brushing teeth. Boiled water can be stored in a covered container in the fridge for up to 24 hours. You may use the tap water for washing, bathing and toilet flushing.

Last update: 09:00 30th July 2024.

We have set up a bottled water collection points at X which will be open until 9pm tonight. In the meantime, we are delivering bottled water to vulnerable customers on our Priority Services Register.

Please do not drink your tap water without first boiling it and allowing it to cool. This applies to water used for drinking, cooking, preparing food or brushing teeth. Boiled water can be stored in a covered container in the fridge for up to 24 hours. You may use the tap water for washing, bathing and toilet flushing.

Last update: 09:00 30th July 2024.

As of 10:00 on Monday 29th July 2024, we are advising all customers in the X area to boil their tap water with immediate effect and before using it for any drinking or cooking purposes.

This is in place until further notice. Customers in other areas are unaffected.

If you are unsure whether this affects you then please use this postcode checker.

We are doing all we can to get your water supply back to normal as quickly as possible, in the meantime, please talk to your neighbours and make sure everyone is aware of this advice.

We are working with the UK Health Security Agency and other public health partners to urgently investigate and eliminate the source. “We apologise for the inconvenience caused and will continue to keep customers and businesses updated. Bottled water stations will be set up in the affected areas as soon as possible.”

Last updated: 10:00 29/07/2024