Help Videos
Here you can find our help videos explaining the Direct Debit process, how moving properties works, your metered and unmetered bills, and the support available to you.
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Watch our help videos
This is Giorgia, who will explain how your Direct Debit works.
This is Alex, who will explain the moving home process.
This is Ugo, who will explain how your metered bill works.
This is Bronwyn, who will explain how your unmetered bill works.
Rebecca explains about the financial and non-financial support that Dŵr Cymru provide.