We're introducing a hosepipe ban
in PLACE NAME HERE

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What's here

Active Restrictions
Drought Plan
Reservoir Levels
Stages of Drought
What we're currently doing
Save Water

Following the driest year since 1976, record warm temperatures and an increased demand for water, water resources (or reservoirs) for the Pembrokeshire area have reached drought levels.

While this does not pose an immediate risk to water supplies for the area, we are having to take steps to ensure enough water remains to continue supplying customers and to protect the local environment.

Active Restrictions

From 08.00am on 19th August, a Temporary Use Ban (TUB), more commonly known as a ‘hosepipe ban’, will come into force for customers in Pembrokeshire and a small adjoining part of Carmarthenshire. This will mean that if you have your water supplied by us in this area then you will not be able to use a hosepipe to carry out activities in and around your property such as watering plants or filling paddling pools or hot tubs.

The Temporary Use Ban will remain in place until we have had enough rain to replenish our water resources.

We have already undertaken a lot of work in the area to help conserve water. This has included tankering water in from surrounding areas and increasing the number of teams we have working in the area finding and fixing leaks. We all now though must play our part to help ensure there is enough water to see us through to the end of the Summer and into the Autumn and we thank our customers in the area for working with us to reduce their use.

You can find out more about what the restrictions mean for you by viewing our handy frequently asked questions page.

A map showing the areas the Temporary Use Ban applies to can be seen below.

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Use our handy postcode checker to see if the ban applies to your property.

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You're not in an area affected by a Hosepipe Ban, but please continue to use water wisely

What does this mean for me?

While you may have heard of a hosepipe ban in the past, you may not be fully aware of what is not allowed.

Under the restrictions, the use of a hosepipe, including using sprinklers, dripper hoses, automatic irrigation systems and similar devices, are not allowed for the following activities:

We follow five stages of action in our Drought Action Plan, which we manage through demand management measures. We work closely with Welsh Government, Natural Resources Wales and other agencies at each stage as part of the Wales Drought Liaison Group.

Around 95% of our water resources originate as surface water either from reservoir storage or river abstractions. The below image shows the status of our reservoir levels and is updated weekly..

Exemptions

We do understand that there are some circumstances which would mean that an exemption to the restrictions would apply.

A full list of the exemptions can be found here

We have very little dependence on groundwater supplies.

This reliance on surface waters can increase vulnerability to short periods of low rainfall as river levels change more quickly than groundwaters. River levels are the responsibility of Natural Resources Wales.

Stages of drought

This is where we are currently, but our 23 water resource zones across Wales can move to different stages at different times. Weather is normal for the time of year with no concerns on supply or demand side but time of year requires the start messaging to customers to introduce the importance of saving water.

We are experiencing dry conditions and the forecast is for warm, dry weather to continue. Water resources are starting to show signs of developing drought but only in some very localised areas.

Due to prolonged dry weather, water resources are lower than we would expect for the time of year. To protect supplies, a temporary use ban may be in place as a necessary step in some areas.

Continuation of the prolonged dry weather resulting in exceptionally low water resources. Additional measures will be taken to sustain supplies to customers with temporary use measures in place.

Water resources have now reached levels where it is impossible to maintain a regular supply to customers therefore emergency measures need to be implemented. This could include the use of standpipes and timed cuts to water supplies or widespread pressure management whilst fully considering the potential impact on water quality within specific areas of our water supply network.

By working together during exceptionally challenging dry weather conditions, we are able to announce the end of drought conditions and the temporary restrictions which have been put in place.

You can view our full corporate drought plan here.

Drought Plan

Welsh Water’s Drought Plan outlines how we manage water supplies during dry periods to ensure continued service for our customers while protecting the environment. The plan includes monitoring water levels and weather patterns to anticipate drought conditions. We work closely with Welsh Government, Natural Resources Wales and other stakeholders to develop the plan.

Our latest Drought Plan is available here.

Public Notice: Temporary Ban on Water Use

JPG, 1.6MB

Dŵr Cymru Cyfyngedig gives notice that, pursuant to sections 76 and 76A–C of the Water Industry Act 1991, uses of water supplied by Dŵr Cymru Cyfyngedig are restricted.

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We're introducing a hosepipe ban
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