Cartref
The Cartref team work closely with customers by offering a number of personal services, from offering free leaking loo repairs by our qualified plumbers to undertaking personalised in-home water efficiency visits to help you understand your water consumption and how you can make small changes that could have big impacts to your household bills and to the environment. You might even see us out and about at events within your local areas working with community groups and partners.
Are you a business customer of Welsh Water?
We help businesses to save water too!
Our current offering supports small to medium sized businesses by identifying ways they can save water and save money on their bills. Our support ranges from identifying leaks to recommending and installing water saving devices.
Interested in finding out more?
Contact us via WaterEfficiencyAudit@dwrcymru.com.
Please include your name, type of business, address and contact details to be sent via e-mail, to make the booking process efficient.
Suspect a leaking trough?
PDF, 1.4MB
We can let you know if we can fix it free of charge helping you save money and time.
If you suspect a leaking trough please contact Cartref@dwrcymru.com with the details.
News 
Water battle
At Welsh Water, we want to help children understand the importance of saving water and how small changes in their everyday life can make a big difference — helping to save water, energy and money.
Find out more about the water battle app
Get Water Fit
Interested in free water efficiency products and information?
Sign up to Get Water Fit, claim your water-saving devices and start saving.
Click here to sign up to Get Water Fit
Water battle
At Welsh Water, we want to help children understand the importance of saving water and how small changes in their everyday life can make a big difference — helping to save water, energy and money.
Find out more about the water battle app
Watersafe - Local Approved Plumbers
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