Your annual bill 2025
If you don't have a water meter, you'll receive your annual bill from us sometime in February or March. Here's all you need to know.
Your annual bill
2025
If you don't have a water meter, you'll receive your annual bill from us sometime in February or March.
Here's all you need to know.
Quickest way to manage your account online:
This amount is after the £10.60 has been deducted.
This amount is after the £10.60 has been deducted.
On page 1, your monthly payment amounts include the reduction of £10.60.
This amount is before the £10.60 has been deducted. The deduction of £10.60 can be seen on the following slide within the instalment amounts.
On page 1, your monthly payment amounts will include the reduction of £10.60.
Frequently asked questions
View the full list of frequently asked questions about your annual bill.
Find out more
Do you have a water meter?
If you have a water meter, you'll get a bill that reflects the water that you have used over that bill period. See below for more information.
Find out more