Why is my bill higher than usual?
If you have a water meter, you'll be billed for the amount of water you use, although there are a number of reasons that could cause your bill to be higher than expected. Here, we take you through the list of things to check and what can be done.
1. Price increases
Please see the table below showing the typical household price increase depending on what you are charged.
| Charge | Price Increase |
|---|---|
| Unmetered water and sewerage | 9.7% |
| Unmetered water only | 5.1% |
| Unmetered sewerage Only | 12.9% |
| Metered water and sewerage | 6.2% |
| Metered water only | 1.6% |
| Metered sewerage | 9.3% |
| HelpU | 9.8% |
| WaterSure Wales Full Service & Water | 9.7% |
Please see the table below showing the typical non-household price increase depending on what you are charged.
| Charge | Price Increase |
|---|---|
| Unmetered water and sewerage | 11.5% |
| Unmetered water only | 7.7% |
| Unmetered sewerage Only | 13.8% |
| Metered water and sewerage | 11% |
| Metered water only | 7.4% |
| Metered sewerage | 13.2% |
Does your bill look right?
Answer a few short questions to see an estimate on what your bill should be.
How many people live at your property?
How do you use your water?
Please select Yes or No
Your estimate
Based on the information you’ve provided, we would expect your metered bill to be around £{MonthlyCharge} per month (or {AnnualCharge} per year) for 3 people in the property.
If more than 3 people live in your property, we would expect an additional £12 per month (or £144 per year) per person based on average consumption data.
This is just a guide. Your bill may be higher or lower than this depending on how much water you use, and you will be billed based on the amount of water you use every 6 months.
We would expect your bill to be around
£{{monthlyCharge}}
per month
or £{AnnualCharge} per year.