As of 1st April 2025, Welsh Water prices are increasing. Here we explain why this price rise is happening, what it means for you and how you can access help and support if you are struggling - or think you may struggle as a result of these increases.
Why are prices increasing?
As part of our planning for the next 5 years, we have to provide justification and costing for any proposed price changes to Ofwat, the industry regulator, for approval. Prices are increasing to account for:
Investment in Services
Proactively improving our network and addressing key areas identified in previous reports by industry bodies and regulators.
Increased operating costs
This is more information about increased operating costs.
Investment in technology
This is more information about investment in technology.
Increased tax
This is more information about increased tax.
Higher interest rates
This is more information about higher interest rates.
How will this affect your bills?
This will depend on whether your property has a water meter, and how much water you use if you do, as well as how often you pay your bill.
The average annual, monthly and weekly bill changes are outlined below:
Customer options
I'm in receipt of benefits
If you are in receipt of benefits take a look at the support tariffs which may be suitable for you
I owe you money
I owe you money and want know what I should do
Can I save money
If you think you can save money by being on a water meter find out more and apply here
Interested at what is available
Want to know more about what is available to help with my bill or save money
Ways we can support you
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